Privacy Policy
Who is responsible
Assapron Karlstedt is responsible for this website and for personal data processed through it. Questions about privacy are handled by Tim, our reservations manager.
Postal address
Assapron KarlstedtSky Dream VillaPO. BOX 52Chaweng Post OfficeBhoput, Koh SamuiSuratthani, 84320 ThailandPrivacy contact: tim@sky-dream-villa.com
Enquiry form
When you send an enquiry, we receive your name, email address, arrival and departure dates, villa configuration, number of adults and children, and your optional message.
We use this data only to answer your enquiry, prepare an offer and plan your stay. Your enquiry is stored in our secure website backend, which only we can access, and a notification with its contents is emailed to our reservations team from notify.sky-dream-villa.com. Your email address is set as the reply address so we can answer you directly.
We keep enquiries as long as needed to handle your request and any resulting booking, and longer only where legal or tax record-keeping requires it.
Hosting
This website is hosted on Lovable's infrastructure. When you visit, technical data such as your IP address, browser type, requested page and time of access is processed to deliver the pages securely and protect against misuse.
Visitor statistics
We use Lovable's built-in visitor analytics to understand how the website is used. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors.
It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. This is recorded for every visitor. Detailed data is kept for 90 days and daily summaries for a year.
Lovable collects this data for us. Lovable's privacy policy (lovable.dev/privacy) explains how it handles it.
Fonts, map and video
Fonts are loaded from Google Fonts, which receives your IP address when the page loads.
The map on the location page loads map tiles from Esri (ArcGIS), which receives your IP address. Google Maps only opens if you follow the "Open in Google Maps" link.
The villa walk-through video is loaded from YouTube in privacy-enhanced mode only after you press play.
External links
Links to WhatsApp, LINE, phone, email, Airbnb, Booking.com, Expedia, Trip.com and social media open those services. Their own privacy policies apply.
Google Tag Manager
We use Google Tag Manager to load website tags. The container is configured only for tags that do not require consent; no Google Analytics or advertising tags are enabled. When the container loads, Google receives technical connection data, including your IP address. Google's privacy policy is available at policies.google.com/privacy.
Cookies
This website does not use advertising or marketing cookies and no third-party tracking such as Google Analytics or social media pixels.
Your rights
You can ask which personal data we hold about you and request its correction or deletion at any time.
Contact: tim@sky-dream-villa.com