Terms & Conditions

Lessor and contact

Assapron Karlstedt is the legal lessor and contracting party for Sky Dream Villa. Tim handles marketing and reservations only.

Contact: tim@sky-dream-villa.com

Enquiries, booking confirmation and payment

Enquiries through this website are non-binding. The enquiry form does not create a binding booking or process any payment.

A direct booking becomes binding after written confirmation and receipt of a deposit of 50% of the total booking price. The remaining balance is due no later than 30 days before arrival. For bookings made fewer than 30 days before arrival, the full booking price is due immediately.

Bookings through a platform are subject to the payment and cancellation conditions agreed for that booking and the applicable platform terms.

Cancellation of direct bookings

Cancellations must be sent in writing to tim@sky-dream-villa.com. Cancellation fees are calculated on the total booking price, not on the amount already paid.

• More than 30 days before arrival: a cancellation fee of 50% of the total booking price applies. The 50% deposit is retained. Only amounts already paid above this cancellation fee are refunded.
• 30 days or fewer before arrival: a cancellation fee of 100% of the total booking price applies. No refund is made.

Damage deposit

A damage deposit of THB 40,000 must be paid in cash at check-in. It is returned in cash at check-out, less any documented damage.

Additional services are paid separately and are not deducted from or offset against the damage deposit.

Check-in and check-out

Check-in is from 15:00 and check-out is by 11:00, both in Koh Samui local time.

Early check-in and late check-out are possible by prior arrangement and subject to availability. Any additional costs must be communicated before the arrangement is agreed.

Occupancy and exclusive use

Four-bedroom stays accommodate up to 8 guests. Six-bedroom stays, including the Sky Loft, regularly accommodate 12 guests. Additional sleeping arrangements and higher occupancy require prior confirmation.

For four-bedroom stays, the Sky Loft bedrooms remain closed and are not rented to anyone else. The remaining guest areas are exclusively reserved for the booked group.

Children under 2 years stay free of charge. This does not automatically exempt them from occupancy limits.

Services and kitchen use

Breakfast, daily housekeeping, water, electricity and care by the villa team until 18:00 are included. Additional evening service and other paid services are offered by arrangement. Costs are communicated before services are ordered. Information about additional services is available on request.

The main kitchen is used by the villa staff. Cooking together with the staff is possible on request. The Sky Loft kitchenette is included with six-bedroom stays and may be used on request with four-bedroom stays; the Sky Loft bedrooms remain closed.

External partners provide services including transfers, vehicle rentals, wellness treatments and activities. Airport transfers are paid directly to the driver.

House rules and safety

• Smoking is permitted only in designated outdoor areas. Pets are permitted only on request and with prior approval.
• Day visitors do not need to be registered. This does not permit additional overnight guests or events.
• Please respect neighbours and quiet hours. Events must be expressly discussed and agreed before booking.
• Children are welcome. The pool safety briefing must be read and signed, and adults must supervise children appropriately.
• Air conditioning must only be operated with windows and doors closed.
• Detailed house rules are available on request and will be made accessible to guests before a binding booking.

Problems and damage

Please report problems and damage promptly to the villa team or Tim so that they can be addressed.

Website use, copyright and external links

Please use this website lawfully. Website text, photos, logos and design belong to Sky Dream Villa or its licensors and may not be reused without permission.

Links to external websites and services are subject to those providers’ own terms and privacy policies.

Statutory rights and changes to these terms

Mandatory statutory rights remain unaffected. Later changes to these website terms do not automatically change bookings that have already been confirmed.